During the installation of the 2007 Microsoft Office Servers SP2, a product expiration date is activated incorrectly. This means that any of the following products will expire 180 days after Service Pack 2 is deployed, as if it was a trial installation.
· Microsoft Office SharePoint Server 2007
· Microsoft Office SharePoint Server 2007 for Internet Sites
· Microsoft Office Project Server 2007
· Microsoft Search Server 2008
· Microsoft Search Server 2008 Express
· Microsoft Office Forms Server 2007
The activation of the expiration date will not affect the regular function of these products until the expiration date passes, 180 days after Service Pack 2 is deployed. If the product expires, it will not affect data, configuration, or application code. However, it will make the Office Server product inaccessible for end-users. Office SharePoint Server Trial with Enterprise Client Access License, or a similar product, is displayed on the Convert License page.
This issue occurs because of the installation of the 2007 Microsoft Office Servers Service Pack 2. All installations of this service pack will result in this issue.
To resolve this issue manually, type the product key on the Convert License Type page. To do this, follow these steps:
1. Click Start, point to All Programs, point to Administrative Tools, and then click SharePoint 3.0 Central Administration.
2. Click Operations Tab.
3. Click Convert License Type.
4. In the Enter the Product Key text box, type your product identification number, and then click OK.
5. The License Synchronizer Job will run on all computers in the farm after a few moments. After all the computers have updated their license from the timer job, the Convert License Type page will reflect the correct license.
Note: The manual solution will not work for Microsoft Search Server 2008 Express because it does not use a product key.
In case multiple SKUs are installed, provide the product key for the most inclusive product. Use the product key from the highest-listed product in the following ordered list:
· Microsoft Office SharePoint Server 2007
· Search Server 2008, Search Server 2008 Express, or Microsoft Office SharePoint Server 2007 for Search
· Microsoft Office Project Server 2007
· Windows SharePoint Services 3.0 is not affected.
Microsoft has confirmed that this is a bug in the Microsoft products listed above.
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